At OPUS, where you were born, the color of your skin, the language you speak, your religion or the passport you carry does not decide how you are treated.

You do not need Japanese in order to deserve respectful service.

Being unfamiliar with Japan is not something to apologize for.

You are a woman choosing a private adult experience. That is the starting point.

You may know no Japanese at all.

That does not mean you should be placed in situations where you are embarrassed for not understanding a custom that local people consider obvious.

Necessary rules still matter and will be explained.

But not knowing something should not become an excuse to blame you, shame you, charge you unexpectedly or treat you as less deserving than a Japanese customer.

A large part of travel stress comes from uncertainty.

What happens next? Is there another charge? Did I misunderstand something? Was I supposed to know that rule already?

OPUS tries to move those questions forward in time.

If something can affect your decision, cost or schedule, the goal is to explain it before you must decide.

You should not discover the important part only after the consequence has already occurred.

You did not come to Japan to pass an examination in Japanese culture.

A private Companion should not stand beside you waiting for you to make a mistake.

If a cultural difference creates confusion, he can help.

If you need him to speak first at the hotel, he can take the lead.

If something unexpected happens, you should not suddenly be left alone to solve Japan by yourself.